Topic: Defining Professionalism

I was recently asked, what Scales To Success, defines as professionalism? I wasn’t too sure about the question, assuming everyone in business was truly professional! Webster’s dictionary defines professionalism as; the conduct, aims, or qualities that characterize or mark a profession or a professional person.
I must say that doesn’t give too much of an in depth definition. So, I will explain my company’s definition of professionalism. First, it is important to know words and their definition in order to communicate with others on all levels. Secondly, it is important to know what you are speaking about, being educated on a topic and researching the information is valuable when professionalism is in question. Thirdly, being true to self and to the client is extremely important.
When I meet people, I would like them to be open with me and share their feelings and views. By listening, I find their strengths and weaknesses. I try very hard not to analyze because I know I become guarded when others analyze me. Vocabulary is extremely beneficial and should be in place when talking with others who may use different terminology. The goal is to understand their view and help pursue their talents in the best possible way. In return, I value being treated with the same reciprocity. Meaning, I want them to feel comfortable with me as well as I would like to feel when talking to them. Professionalism takes on two perspectives; towards the receiver of information and equally from the giver or communicator.
I have met people who talk for an hour, trying to relate a fact and at the end of the hour I am just as confused as I was before the conversation. It means nothing at all, especially if their words go over my head, because I don’t use them regularly. I will politely say “excuse me, can you give me an example of what you’ve just said?” I have witnessed walking dictionaries completely lose me within a conversation. So, I began taking pen and notebook and jotting down words used, and later finding their meaning. When I mentally jog back over the conversation, I found they truly didn’t know what the word really meant. This is mere bluffing to make another feel inferior and it is not well for business. It is important as a business owner, to know what a client needs. If I am unsure, I listen, take notes, ask questions, research and then reiterate or explain my version of what was just stated.
When we are true to ourselves, we have no one to compete with, no one else to try to impress and finally we understand our position at all times. Being understanding has always been a target for me. Not trying to be any more or less than what I am. So, when I meet with a person that is sincere and genuine, I am a great deal more at comfort than one who whistles and toots superiority or a better than I mentality. This is how I treat others because this is how I wish to be treated, that simple!
In conclusion; I believe professionalism is a state of mind. I have seen many scams come from a person in a business suite, a great speaking voice with intellectual wording and a character that would totally impress anyone. With that said, it takes a genuine, confident and well esteemed individual to go beyond the basic definition of professionalism. Being truly confident and willing to learn and be taught is my definition of professionalism.