S.T.S Defines Communication

To professionally communicate it takes patience, understanding, and an open mind. It is necessary for higher officials to have the people skills to help get the job done. Those in elevated positions are human, yet they are expected to communicate effectively.

I met a guy who was a building contractor. Working for a company, making great wages and doing what he liked doing, reconstructing homes. His immediate chain of command communicated in a negative and arrogant way. Demanding more than what the job required, talking belligerent to contractors in front of customers and being extremely short tempered. The contractor decided he was not willing to work under those circumstances. The Supervisor lost the company money, time and a great worker. Communication is the key to preventing law suits, keeping a positive business reputation and increasing future contracts.

When a company receives negative feedback, communication is lacking. Its worthy of noting that everyone has feelings and most realize they have legal rights. We never know what will make another person feel they have been treated unfairly. So, it is important to try our best to be as openly communicative as possible.

Learning how to be an effective communicator is a valuable commodity to have within a business. Being able to work with different personalities on different levels takes a great deal of practice. When talking with anyone on any level it is wise to take time to consider wording, tone of voice, feedback and understanding. If the receiver of the information walks away from a conversation feeling inadequate, as though their input wasn’t considered, or their feelings were disregarded the performance of their work will cost the company greatly. This is a no win situation.

As a business owner, I have made a commitment to make sure I try my best to leave all my personal issues at the door step of the office. I’ve committed to realizing that without my co-motivators the jobs and contracts will not be given the best attention. This action will lose money for the company and it will be destined to fail before my eyes. It would be an even better idea to participate in as many communication classes available in order to see new ways of understanding people. Granting educational seminar hours for employees would be another avenue that would benefit the company.

Having an open door policy that swings both ways is what makes a good company greater. I want my employees to feel open enough to be free to do what they would normally do, with my presence right beside them, helping and learning the aspects of their job and having them know I am a co-motivator working right there with them.

Communication is way too important and it balances too many other areas not to consider it a needed necessity in training, executive leadership and the workplace continuum.